In accordance with the United Kingdom's Consumer Contracts Regulations goods must be delivered within the time frame you agree with the seller. The seller has to deliver 'without undue delay' and at the very latest not more than 30 days from the day after the contract is made.The Consumer Contracts Regulations make it clear that the seller is responsible for the condition of the goods until the goods are received by the consumer.
For all deliveries out side of the UK please email for more information firstname.lastname@example.org
In accordance with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 you have the right to return any Product within 14 days of receipt for a full refund of the Product. Products must be returned in their original condition which includes any packaging labels and boxes. All Products will be inspected on return. If you are returning a Product because of a fault or damage please state this on the returns/cancellation form. Undergarments cannot be returned unless they are in their sealed wrapping or the garment is faulty.
The Products are your responsibility until they are returned to our offices. Products must be returned at your own cost, please retain the proof of postage for your records. Please make sure you package your Products to prevent damage to the Products enclosed, as if damage has been caused in transit this could prevent you receiving a full refund. We are not responsible for Products returned to us in error.
Returns & Exchanges
To return or exchange a Product, please fill out the return form and send back with your order, please send back to:
A Day in a Life – Returns
259-269 Old Marylebone Road
The Products will be inspected on return, this process could take up to 5 working days, and if we are confident that the Products returned are in their original condition or are faulty we will process your refund.
Any refund will be issued to the original payment method used for the purchase. Please contact us only after 14 days if you have not received a refund.